Shipping & Delivery
Processing & delivery time
| Product | Processing time | US delivery (after shipping) |
|---|---|---|
| Phone grips | Within 24 hours | 3–5 business days |
| Apparel & home decor (made to order) | 2–5 business days | 7–10 business days |
Processing days are business days. Orders placed on weekends or US holidays start processing the next business day. If your order contains items from both groups, they may ship separately.
Shipping cost
| Method | Cost |
|---|---|
| United States, Standard | $4.99 · FREE on orders over $99 |
| United States, Express | $15.00 |
Where we ship
We currently ship to addresses in the United States only. Orders with a non-US shipping address will be cancelled and refunded in full.
Tracking
You'll receive a tracking link by email when your order ships. See Track Order.
Holiday orders
For holiday gifts, we recommend ordering at least 1 week before the holiday (US).
Address issues
Please double-check your shipping address at checkout. If a package is returned to us because of an incorrect or incomplete address, we'll reship it once the new shipping cost is covered.
Lost or late packages
If your order hasn't arrived within 5 business days after its estimated delivery window, email us at contact@lunavistagoodsllc.us. We'll investigate and send a replacement or a refund.